MIND BODY REPUBLIC BOOKING TERMS & CONDITIONS

PRIVATE & PRIVATE ONLINE COACHING

 Private = 1:1, 1:2

Online = Via ZOOM

 Session Fees

Payment for your Private session is due before your session, upon receipt of your booking confirmation. Sessions can be paid via a subscription, weekly website payment, cash or direct deposit.

 Cancellations 

NO FEE: Cancellations made with greater than 24 hours notice

100% FEE: Cancellations made with 24 hours notice or less

Two weeks notice is to be provided for termination of booking.

 SCHOOL HOLIDAYS/PUBLIC HOLIDAYS

 Sessions booked for school holidays and public holidays (if offered) will forfeit 100% FEE for any cancellation with notice of 48 hours or less.

 We understand cancellations, changes to schedules and holidays happen. If you give as much notice as possible of any of the above we will do our best to accommodate you. Please note that ongoing cancellations or missed sessions may result in your session time being reallocated.

 SMALL GROUP SESSIONS

Small Group sessions (face to face & online) are booked per term or block and full payments or payment plans are required at time of booking. You are obliged to fulfil your payment plan as term and block bookings are non-refundable, exceptional circumstances may be considered. Make Up sessions are not guaranteed and are subject to exceptional circumstances and availability.

SPECIAL COVID-19 CONDITIONS

Due to ongoing heightened awareness surrounding transmission of COVID-19 and contagious illnesses, you are asked to stay home if you have any symptoms of cold or flu, vomiting and diarrhoea - even if they are mild. It is strongly advised that you consider cancelling your session if another person in your household is unwell with similar symptoms.

** ALL COVID-19 RELATED SPECIAL CONDITIONS ARE SUBJECT TO ANY UPDATED GOVERNMENT PUBLIC HEALTH ORDERS **

Mind Body Republic will offer make-up sessions where possible should your class not be able to go ahead due to illness or injury of your coach or their close personal contacts.

In the event of a Government enforced lockdown, refunds will not be issued. Mind Body Republic will replicate the current timetable in an online format to see out any remaining sessions.

Further information on how we are staying COVID Safe can be found here.

CASUAL BOOKINGS

Casual bookings, (Including Summer Series) if offered, will only be confirmed on a week to week basis depending on both party’s availability. Payment is required at time of booking, and sessions are non-refundable.

CHILDREN ATTENDING SESSIONS

Private sessions Please note that our priority as coaches is the safety of the participants in the session, therefore children are not permitted to participate in the session and the supervision of your child/ren remains your responsibility. We respectfully ask that any snacks etc packed for your child/ren are able to be eaten and stored in spill proof containers and that liquid (other than water) or sticky snacks such as yoghurts, cheese and juices are not packed. This will help to ensure the safety and cleanliness of the equipment and training environment.  Children up to 12 months of age may attend Mums & Bubs sessions as scheduled.

 WAIVER

 All participants must complete a WAIVER provided by Mind Body Republic prior to starting your first session. It is the responsibility of the participant to inform the coach of any changes to your health and fitness status.

PLACING BOOKINGS ON HOLD

Private sessions may be placed on hold with prior arrangement. These places will remain booked for you for no more than 4 sessions in a calendar year. This will be negotiated on an individual basis and a hold fee (50% of your session) may be payable for longer periods.

 FLEXIBILITY OF BOOKINGS

 From time to time it may be necessary for both parties to make short term changes to their bookings. Please discuss this with your coach with as much notice as possible so that everyone’s needs can be accommodated